.02 Application Procedures.

A. Qualified Community Health Worker Applicant. A qualified community health worker applicant is an individual who:

(1) Has successfully completed a CHW certification training program that is accredited by the Department; or

(2) Is eligible to be exempt from the training requirements as set forth in Regulation .03C of this chapter.

B. To obtain a community health worker certification, the applicant shall submit to the Department:

(1) A completed application on a form provided by the Department;

(2) An initial application fee set by the Department in regulation; and

(3) Documentation of training or training exemption requirements set forth in this chapter.

C. Incomplete Applications.

(1) An application is not complete until the Department has received all the materials required under this chapter.

(2) If an incomplete application is submitted to the Department, the Department shall:

(a) Notify the applicant within 30 calendar days after receipt of the incomplete application; and

(b) Specify the materials required to be submitted to complete the application.

(3) If the applicant fails to provide the required documentation within 120 calendar days of notification, the Department may:

(a) Administratively close the application; or

(b) Deny the application, pursuant to the requirements set forth in this chapter.

(4) The Department may not refund a fee if an application is administratively closed or denied.

(5) An applicant whose application is administratively closed or denied may reapply and submit with the new application documentation in compliance with the requirements of this chapter.